General Questions

General Questions

Basic information about the service

Payment

Payment

Payment methods and security

Support

Support

How to get help

How to Make a Payment?

We accept various payment methods, including major bank cards and PayPal

Bank Cards

Visa, MasterCard, American Express and other major cards

PayPal

Fast and secure payments via PayPal

Digital Wallets

Apple Pay, Google Pay and other e-wallets

Support Hours

Our support team is available 24/7 to help you with any questions or issues

Email Support

support@uaetopup.com

Response within 24 hours

Phone Support

+971 50 123 4567

Available 24/7

Online Chat

Instant response

Available 24/7

How to Contact Us?

For more information, please contact us by email, phone or chat

Email

support@uaetopup.com

info@uaetopup.com

Phone

+971 50 123 4567

Available 24/7

Online Chat

Chat with us online

Instant response

Payment Processing Time

Payments are processed instantly, and your balance is updated immediately after confirmation

1

Payment Sent

Your payment has been sent securely

2

Instant Processing

Payment processed immediately

3

Balance Updated

Your SIM card balance has been updated instantly

Popular Questions

Answers to the most frequently asked questions from our customers

How long does top-up take?

Top-up happens instantly after payment confirmation

Which operators are supported?

We support Etisalat and du - the two main UAE operators

Can I top up from another country?

Yes, our service works from anywhere in the world